Informations
Cookies policy
1. Statement
1.1.
We recognize that privacy protection is everyone’s responsibility. We are committed to preserving the confidentiality of our users’ information. This privacy policy explains how we collect, share and use information related to your personal data when you use our website, and how you can access, update or control your personal information.
1.2.
By using this site, you accept this privacy policy.
2. Definitions
2.1.
“Personal information” means recorded information about an identifiable individual, excluding any information not considered as such under privacy laws.
2.2.
“Privacy laws” refers to Quebec’s Act respecting the protection of personal information in the private sector (L.Q. P-39.1) and Canada’s Personal Information Protection and Electronic Documents Act (L.C. 2000, C.5), as well as their respective regulations.
2.3.
“Privacy policy” means this privacy policy for the collection, use, disclosure, retention and destruction of personal information in accordance with privacy laws.
3. Discretionary power
Certain provisions of this Privacy Policy may exceed regulatory requirements. In such circumstances, we have full discretion to apply them.
4. Personal information
4.1.
For the purposes of this privacy policy, personal information is information about you that can be used to identify you. When you interact with us through our website, we may collect personal information including, but not limited to:
4.1.1.
Full name, age, date of birth, gender and marital status (if applicable);
4.1.2.
Billing and delivery addresses;
4.1.3.
Payment information such as credit/debit card numbers, security codes and other related billing information;
4.1.4.
Phone numbers (including mobile) and email addresses;
4.1.5.
Cookies, if you choose to accept them when browsing our website;
4.1.6.
Username and password;
4.1.7.
Information collected when browsing our website: IP address, operating system, browser type, device type and time zone;
4.1.8.
Date and time of your visit;
4.1.9.
Pages of our website you access;
4.1.10.
Documents you viewed and any other correspondence with us;
4.1.11.
Any other information relevant to the services we provide.
5. Cookies
5.1.
Our website uses cookies. A cookie is a small piece of information stored on a computer to identify a browser during interaction on the website. Cookies may store items such as identifiers and user preferences. Our service providers use cookies that may be stored on your computer when you visit our website.
5.2.
Cookies are considered “persistent” when stored by a web browser until their defined expiry date, unless deleted by the user. Cookies are considered “session cookies” when they expire at the end of the user’s session when the browser is closed. Although cookies generally do not contain personally identifiable information, personal information we store about a user may be linked to information stored in and obtained from cookies.
5.3.
On our website, we use cookies to:
5.3.1.
Identify you when you visit our website;
5.3.2.
Help us manage website content;
5.3.3.
Help content managers organize and update the website;
5.3.4.
Store information about your preferences and personalize our website for you;
5.3.5.
Use them as part of security measures to protect user accounts and our website and services;
5.3.6.
Help us analyze the use and performance of our website and services;
5.3.7.
Manage promotion of our services to generate interest and engagement.
5.4.
If you do not want cookies to be used, your browser options can be configured to refuse and/or delete cookies.
6. Information collected and its purpose
6.1.
Personal information will only be collected with your consent, such as information voluntarily provided through our website. We believe in minimizing the data we collect and limiting its use to what we are authorized for, what is necessary to provide services you purchase or interact with, or what may be required for legal compliance.
6.2.
Personal information to manage our business and maintain relationships. Purposes include, but are not limited to:
6.2.1.
Responding to your requests, comments or questions;
6.2.2.
Processing orders or receiving information about our website, services or products;
6.2.3.
Improving website content, appearance and usability;
6.2.4.
Providing necessary notices and informing users of website updates;
6.2.5.
With your consent, sending offers, announcements or newsletters by email;
6.2.6.
Fulfilling our obligations under a contract between you and us;
6.2.7.
Management analysis, forecasting, business planning and regulatory compliance;
6.2.8.
Research, statistics and measuring advertising effectiveness.
6.3.
If we must use or disclose your personal information for a purpose different from those described herein, we will obtain your consent before doing so.
7. Data storage and security
Personal information we collect is stored on our servers. We use strict procedures and reasonable administrative, technical and physical safeguards to protect information against misuse, loss, unauthorized access, modification or disclosure.
7.1.
We have implemented appropriate security measures based on the sensitivity of collected information.
7.2.
Access to your personal information is limited to employees who need it to provide products or services.
7.3.
No transmission of data over the Internet can be guaranteed 100% secure.
8. Responsibility
8.1.
We are responsible for personal information collected from our users. LINKEO has been appointed to ensure compliance with privacy laws.
8.2. Excavation O. Giroux
8.2.1.
Address: 1484 Chem. Favreau, Sainte-Edwidge, QC J0B 2R0
8.2.2.
Phone: 418-580-5698
8.3. Designated contact:
8.3.1.
Name: Audrey Lapierre
8.3.2.
Address: 1484 Chem. Favreau, Sainte-Edwidge, QC J0B 2R0
8.3.3.
Phone: 418-580-5698
9. Disclosure and retention of your personal information
9.1.
We will not sell, rent or otherwise dispose of your personal information to third parties except as provided in this policy or agreed separately.
9.2.
Any complaint or issue known to us that violates this Privacy Policy will be handled confidentially.
9.3.
We retain personal information as long as necessary for the purposes for which it was collected or as required by law.
9.4.
Personal information no longer needed will be destroyed, erased or anonymized.
10. Access to your personal information
10.1.
You have the right to access, update and correct inaccuracies in personal information we hold, subject to legal exceptions.
10.2.
To update your personal information, contact us using the methods in section 8.2.
10.3.
Deletion requests will be honored only to the extent information is no longer required for purchased services or legal obligations.
10.4.
You may withdraw consent for collection and use of your personal information.
11. Failure to provide personal information
11.1.
If we must collect personal information by law or to provide services and you do not provide it, we may be unable to provide those services.
11.2.
We will inform you if cancellation occurs due to failure to provide personal information.
12. Transparency
12.1.
We are committed to transparency regarding personal information we collect, use and store. Contact us using the methods in section 8.2 with any questions.
13. Changes to this privacy policy
13.1.
This policy is effective as of September 22, 2021 and replaces all prior versions.
13.2.
We reserve the right to modify this privacy policy when necessary without notice. Please refer to this policy regularly.